All drawings and specifications, dimensions and weights provided by us are approximate unless otherwise stated.
The goods supplied have been tested and are suitable as replacement parts however no responsibility is accepted for damage or consequential loss in respect of goods supplied.
References to other manufacturers on the website do not imply any connection with them.
If we find any error from our side in billing of the goods, we will inform you the same, you can cancel or carry forward the order with any extra charge billed by us in such a case.
None of our parts from the store are original items bought from Heidelberg.
Orders cannot be cancelled except with our consent and on terms which indemnify us against all loss.Please check your orders thoroughly and inform us about any mistakes from your side as early as possible so that we may assist you.
All goods are sold as being satisfactory for the purpose for which they are required. If any item is incorrect or not satisfactory we will refund the purchase price if the goods are promptly returned to us at Retrofit India in the same condition as when dispatched.
You are specifically required to examine the goods within 3 days of delivery and any complaint regarding faulty goods must be made in writing prior to the expiry of 7 days from the delivery and accompanied by samples to illustrate the fault. We shall have the option of replacing or crediting the value of goods in respect of which we accept a complaint and thereby terminate our liability. We cannot be held responsible for charges incurred by you in attempting to rectify or modify goods without our written agreement.
All goods supplied by the seller to the buyer remain the property of the seller until the goods and services required to supply the goods have been paid in full. The goods are at the sole risk of the buyer, and in the event of same being destroyed or lost, after delivery, the seller will be entitled to payment in full for same.
In the case of default, the buyer or his agent will allow the seller or his agent to enter the premises where the goods are kept and remove the same. The buyer will be responsible to the seller for all costs incurred in reclaiming the goods. A hire charge at the current rate will apply for the period of the goods that were in the possession of the buyer.